Play Responsibly at DegenCity
At DegenCity Casino, we want gaming to stay fun, safe, and enjoyable for every player. We believe entertainment should never come at the cost of your wellbeing, and we are committed to providing the resources you need to stay in control. Whether you're new to our platform or a long-time member, we encourage you to read this page carefully and use the tools we offer whenever you need them.
Our Commitment to Responsible Gaming
We at DegenCity recognize that gambling can affect people differently, and for some, it may become a problem. Our mission is to ensure that every player who joins DegenCity can enjoy our slots, live casino games, and sportsbook responsibly. We monitor play patterns, offer self-management tools, and work to create an environment where fun never turns into harm. Our DegenCity team is trained to recognize signs of risky behavior and to point players toward help whenever it's needed.
Recognizing the Signs
We encourage all our players to be honest with themselves about their gambling habits. Some warning signs that gambling may no longer be a healthy pastime include:
- You spend more money or time gambling than you originally planned
- You chase losses by increasing your bets at DegenCity or elsewhere
- You neglect work, relationships, or responsibilities because of gaming
- You borrow money or sell possessions to fund your gambling activity
- You feel anxious, irritable, or depressed when you're not gambling
- You lie to family or friends about how much you gamble
If any of these apply to you, we strongly recommend using the tools described below or reaching out to a professional support organization.
Tools We Offer to Help You Stay in Control
Our DegenCity platform provides several account-level tools designed to help you manage your play. These features are available to every registered player, and our support team can assist you in setting them up at any time.
Deposit Limits
We allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is reached, we will prevent further deposits until the period resets. If you wish to increase a limit, we require a cooling-off period before the change takes effect, while decreases apply immediately.
Loss and Wager Limits
Here at DegenCity, we also let you cap the amount you're willing to lose or wager over a given timeframe. These limits help you track your spending and avoid exceeding a budget you've set for yourself.
Time-Out and Session Reminders
We provide session reminder tools that notify you after a set period of continuous play, helping you stay aware of how long you've been gaming. If you need a short break, you can activate a time-out, which temporarily restricts access to your account for a period you choose, typically ranging from 24 hours to several weeks.
Self-Exclusion
If you feel you need a longer break, our self-exclusion option allows you to close your account for an extended period, usually six months to several years. During self-exclusion, we will suspend all marketing communications to you and block access to your DegenCity account. We take self-exclusion requests seriously and will not reactivate your account before the agreed period ends, even upon request.
Reality Checks
We can enable periodic pop-up notifications that display your session duration, net deposits, and wagering activity, helping you make informed decisions about whether to continue playing or take a break.
Protecting Minors
Our services are strictly intended for individuals who have reached the legal gambling age in their jurisdiction, and in all cases, at least 18 years old. We use identity verification procedures to confirm the age and identity of every player before withdrawals are processed. We strongly encourage parents and guardians to use parental control software on shared devices to prevent underage access to DegenCity or any other gambling platform. Recommended tools include Net Nanny, CyberSitter, and Gamban, among others.
Our XP System and Responsible Play
We want to be transparent that our XP rank system, rakeback, and bonus structure are designed to reward consistent engagement, not to encourage excessive spending. We encourage you to view your rank progression and rewards as a complement to responsible play, not as motivation to wager beyond your means. If you ever feel that chasing rank-up bonuses or weekly rewards is affecting your judgment, we urge you to use our deposit or loss limit tools immediately. You can review our current DegenCity Casino bonus terms to better understand how rewards work and to help you make informed decisions about your play.
Where to Find Additional Support
We believe that professional support organizations play a vital role alongside the tools we provide. If you or someone you know is struggling with gambling, we recommend reaching out to the following independent resources:
- GamCare - free support, information, and counselling for problem gambling
- BeGambleAware - advice and tools for safer gambling
- Gamblers Anonymous - peer support meetings and resources
- Gambling Therapy - online support available in multiple languages
These organizations are independent of DegenCity and can offer confidential guidance tailored to your situation.
How to Set Up Your Limits
To activate any of the tools described above, simply log into your DegenCity account via the DegenCity Casino login page, navigate to your account settings, and select the responsible gaming section. From there, you can set deposit limits, request a time-out, or begin the self-exclusion process. If you prefer, our support team is available 24/7 via live chat, email, or our Help Center to walk you through the process personally.
Our Ongoing Responsibility
Our DegenCity team continuously reviews our responsible gaming policies to ensure they reflect best practices across the industry. We regularly train our customer support staff to identify signs of problem gambling and to respond with empathy and the appropriate resources. We at DegenCity will never pressure a player to deposit more, reverse a self-exclusion early, or ignore a request for help. Your wellbeing matters more to us than any single wager.
If you have questions about any of the tools or resources described on this page, please contact our support team at support@degencity.com. We're here to help you enjoy DegenCity safely, responsibly, and on your own terms.
Content updated: October 08, 2026