DegenCity Terms and Conditions

Welcome to DegenCity. These Terms and Conditions govern your use of our website and services at degencity.com. By registering an account, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you must not use our platform. We encourage every player to read this document carefully before engaging with DegenCity casino services.

About Our Operator

Our platform is owned and operated by 3-102-939867 Limitada, a company registered in Costa Rica, with its registered address in Province 01 San Jose, Canton 02 Escazu, San Rafael, Costa Rica. We operate under a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, license number ALSI-202601025-FI1. This license authorizes us to provide online gaming and sports betting services to players in permitted jurisdictions internationally.

Eligibility and Account Registration

To use our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. When you complete DegenCity register procedures, you confirm that all information provided is accurate, current, and complete. We reserve the right to request identity verification documents at any stage, and we may suspend or close accounts that fail verification checks.

• You may only hold one account with us at any given time
• You must provide a valid email address and accurate personal details during degen city register
• We prohibit the creation of accounts by residents of restricted territories
• We may decline or terminate registration at our sole discretion

Restricted Territories

We do not accept players from Aruba, Australia, Austria, Belgium, Bonaire, Curacao, Denmark, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iran, Isle of Man, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Myanmar, Netherlands, North Korea, Portugal, Puerto Rico, Reunion, Serbia, Slovakia, Slovenia, Spain, Sweden, United Kingdom, and the United States. If you access our services from any of these jurisdictions, we reserve the right to void your account and any associated winnings.

Deposits and Withdrawals

We accept a wide range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Tron, Solana, BNB, XRP, USDT, and USDC, along with Buy Crypto via cards, Bank Deposit via Swapped, Gift Cards through Pulse, and direct transfers from major exchanges and wallets such as Binance, Coinbase, Bybit, KuCoin, Bitget, MetaMask, Phantom, and Trust Wallet. Minimum deposits start from $1 depending on the chosen currency, with crypto deposits such as BTC, ETH, USDT, and USDC requiring a minimum of $5.

When it comes to degencity withdrawal requests, we process most payouts within one hour, though pending times may vary depending on the method used, verification status, and whether it is your first cashout. Minimum withdrawal via Bank Withdrawal through Swapped is €15. We do not impose a fixed maximum monthly withdrawal limit, although larger payouts may be distributed in structured instalments, and network or third-party fees may apply. Any degen city deposit or degencity deposit made using unsupported methods may be rejected or refunded at our discretion.

Bonuses and Promotions

Our welcome offer provides a 7-day 10% cashback on net slot losses incurred during the first week after registration. This degencity bonus activates automatically upon registration provided you make at least one successful deposit - no opt-in or promo code is required. This degen city bonus applies exclusively to slot games; Live Casino, Game Shows, and Bonus Buys are excluded, and a maximum of $5 per spin counts toward the net loss calculation.

We also operate an XP rank system, Instant Rakeback, Weekly and Monthly Bonuses, Rank-up Bonuses, a Referral Program offering 10% commission on referral wagers, and a Vault feature allowing you to store part of your balance separately. Any degencity bonus code or degen city promo code issued by us must be redeemed through the cashier according to the specific terms attached to that offer. We reserve the right to modify, withdraw, or cancel any promotional offer at any time without prior notice.

Games and Fair Play

Our platform offers over 6,793 games from 57 providers including Evolution, Pragmatic Play, NetEnt, Play'n GO, Hacksaw Gaming, Nolimit City, and many others. We feature Slots, Table Games, Live Games, Game Shows, Bonus Buys, and DegenCity Originals such as Keno, Dice, Blackjack, Mines, Plinko, Limbo, Blitz, Roulette, and Baccarat. We also provide an extensive Sportsbook covering Soccer, Basketball, Tennis, Esports, and dozens of additional disciplines. All games on our platform use certified random number generators and are regularly audited for fairness.

Responsible Gambling

We are committed to promoting responsible gaming practices. You acknowledge that gambling involves financial risk and that you participate at your own discretion. We provide tools to help you manage your activity responsibly, and we encourage you to contact our support team if you feel your gambling behaviour is becoming problematic.

Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate your account if we suspect fraudulent activity, breach of these terms, multiple accounts, or use of prohibited bonus abuse techniques. In such cases, we may withhold any funds or winnings associated with the account pending investigation.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. We shall not be liable for any indirect, incidental, or consequential losses arising from your use of our platform, including technical failures, delays, or third-party service disruptions beyond our reasonable control.

Customer Support

Our support team is available 24/7 via LiveChat, email, and our Help Center. You can reach us directly at support@degencity.com for any questions regarding your account, degencity withdrawal requests, bonus eligibility, or general platform use.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. Continued use of DegenCity after any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page regularly to stay informed of any updates.